We received excellent service start to finish. I would highly recommend Trugard to neighbors and friends. Trugard employees are top notch-Tyler O'Bryan and Darryl Rodgers are professional, attentive and detail oriented. It was truly a pleasure working with both of them.
Very good initial installation.Cleanup after project could have been a bit better, but with the amount of work done, I expected some detail work by my part at end.Overall very prompt, and informative on progress, and was quick to answer and questions. Would recommend for exterior renovation or repairs. My project was a covered porch with some major structural repair, railing replacement and siding/ boxing install.
Very satisfied, professional from beginning to end. From Tyler in sales Travis project manager and Raul and his team could not have been more pleased!
We are very please with our experience! Everything Chris Gerbino indicated would happen with the sale presentation, measurement, coordination, installation and completion happened. There were no surprises or delays. The installation crew of Toni and Danny were excellent; there attention to the details was appreciated! Our windows look excellent, work wonderfully and our neighbors commented on how beautiful they look! The coordinator for the installation, Mr. Travis Beaudry, could not have been better; he was nearly always present, kept us fully informed of progress and insured the job was on scheduled and completed professionally! THANK YOU !!
Very thorough and professional.
Just had TruGuard replace all of our windows and our gutter system and they were EXCELLENT! By far the best construction group we have ever worked with and HIGHLY recommend them for projects around your home!!!!! Christian Moon ,Travis Beaudry, and Brian Pedrin made this an extremely positive experience and would have them back again to do projects in the future....
Truguard did a great job on our project. James and the crew members kept us informed each step through the process. The were careful of our surroundings and die everything they could to protect flowers, bushes, trees, etc.
Dealing with TruGuard has been a pleasurable experience overall. We had the exterior of our home painted, new windows and gutters installed. They were slightly higher than the other estimates we considered, but we believed that trying to coordinate everything and dealing with varied subcontractors would cause us a major headache. Not so with TruGuard. Everything was coordinated well and the work done on schedule. If we had any concerns, they were addressed promptly. I'd definitely recommend TruGuard.
Very professional. Did great work. We're in time. Owned their commitments and exceeded expectations. Very pleased.
Overall, I'm very happy with the installation of the windows. I like the windows very much; they seem to be of good quality.
Very happy with the service. Everyone was courteous and worked hard to get the job done. No complaints.
Overall a great experience. Both Chris (sales) and Travis (project coordinator) were wonderful. Only suggestion I have is to have your crews put on boot covers. The was a fair amount of dirt tracked in over the course of the project.
The sales and estimator department are very professional and do a very good job. TruGuard is not the least expensive but their quality is worth it. The work crews and supervisors are very good also. They call the day before and let you know their schedule an send you an email at the end of the day summing up the days progress. Overall it is a quality company that I plan to use again.
Outstanding experience for us. Our project was delivered on time and on budget. Communication was daily and Travis would visit the site multiple times each day to check in on the progress and with me to confirm status and if there were any items that needed to be addressed specifically. The service and quality was excellent. Team was proactive and professional. Trugard delivered what they promised and they process efficient, and the end result a delight. Thank you to John Hamilton, Travis Beaudry, Eddie and team!
Rickey, Marvin, and Miguel were great.
Overall pretty good, some miscommunication, but everything was resolved in a timely manner.
Excellent....from preparation,moving furniture to paint topainting job itself. Crew was ontime and made little or no mess.We were very pleased.
Job well done. Ricky was spot on. One suggestion with the paint crew. It was very cool the day painters came to do the trim work. Mid 50's. They asked if we would open our windows. Yes, that means all windows. We opened all of the downstairs windows which made the home very cold inside. We did not open the top story windows so the upstairs windows and casing/trim were painted closed. I guess we assumed they would say something or knock on the door. We kindly asked Ricky if they would come back and repaint the upstairs window with them open. Ricky made sure that it was completed as asked. Painters did a good job overall with the home. The repair team replacing Hardiboard did quality work and cleaned and gathered material after each job.
We are trying to get our house ready to sell. I am working with many contractors. By far, TruGuard has been the best company to work with. Starting with John Hamilton during the quotation process, then with Ricky Williams and his entire team through the painting process I was very impressed by the professionalism, flexibility and accommodations that my husband and I were shown. We even continued to add work to the project, including gutters on the front of the house, and painting two additional ceilings.So far, you have been the ONLY contractor who actually met the start date promised. This is extremely important to us because we are using our vacation time to be present at the house.In the market place today, your company impresses me as one that goes the extra mile and still believes the customer comes first. Truly this is a rare thing in my experience!
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