TruGuard Reviews and Ratings

Check out reviews and comments from our past customers.

TruGuard was quick to respond to my request and ready to meet in person. John met with me and quickly provided an estimate for gutter guards and roof repair. Jason and his crew did the installation. I plan on working with this company again and definitely recommend them.

Jinny of Charlotte, NC 28227

Repeat customer. This review is a yr in the making. I finally took the time to write the review but that should tell you how impressed I was with the service. From the sales team to the contractor. The process was smooth and they are the most professional people in their industry. I originally used them for guttering and them used them a second time for roof replacement. Hopefully I will not need them soon but I know where to go if work is required. I highly recommend them!

KL of Matthews, NC 28105

Responsiveness; specific and itemized quote and service scheduling. Have already referred them to my family in Weddington.

Brian of New London, NC 28127

We chose TruGuard due to very good reviews, the window product they offered and competitive pricing.

Alexandra of Charlotte, NC 28202

The professional presentation by your sales rep including all details of the work. Also, I was kept up to date on installation dates which were adhered to and even expedited. Clean up was well done.

Mark of Charlotte, NC 28269

We saw what a terrific job you did on Kim Gussenhoven’s roof down the street and asked him about your company. He gave you glowing reviews and that is why we chose you. Word-of-mouth. I, too, have recommended you to ten of my neighbors and posted testimonials on our neighborhood site as well. Thank you for a job well done.

Christine of Tega Cay, NC 29708

The sales and estimator department are very professional and do a very good job. TruGuard is not the least expensive but their quality is worth it. The work crews and supervisors are very good also. They call the day before and let you know their schedule an send you an email at the end of the day summing up the days progress. Overall it is a quality company that I plan to use again.

Richard of Charlotte, NC 28214

Truguard did a great job on our project. James and the crew members kept us informed each step through the process. The were careful of our surroundings and die everything they could to protect flowers, bushes, trees, etc.

James of Old Farm, NC 28226

Everyone we came in contact with at TruGuard from the salesman to the installers and the project manager to the person who I talked with at the office was very polite and professional. And nice!

Allene of Indian Hook, NC 29732

It was excellent Daryl and Eddy and the crew are great people to work with. Your company has excellent communication which means a lot they tried very hard to make sure everything was done as expected. The true test of a great company is not how customers are treated when things are going well but how things go in bad times. We had a couple of rough spots but always I was treated with the utmost respect and a sincere effort was made by all to make sure the project was completed as expected. You just can’t ask for more than that. I am very pleased with not only the job but your people. Thank you all.

Jan of Newport, NC 29732

Everyone did an excellent job. Ricky was great!

Jim of McAdenville, NC 28101

We are trying to get our house ready to sell. I am working with many contractors. By far, TruGuard has been the best company to work with. Starting with John Hamilton during the quotation process, then with Ricky Williams and his entire team through the painting process I was very impressed by the professionalism, flexibility and accommodations that my husband and I were shown. We even continued to add work to the project, including gutters on the front of the house, and painting two additional ceilings.So far, you have been the ONLY contractor who actually met the start date promised. This is extremely important to us because we are using our vacation time to be present at the house.In the market place today, your company impresses me as one that goes the extra mile and still believes the customer comes first. Truly this is a rare thing in my experience!

Cheryl of Lowell, NC 28098

Was pleased with TruGuard from first contact to schedule an appointment for an estimate through the final payment. All company representatives were professional and the finished product exceeded expectations. I highly recommend TruGuard to anyone considering siding replacement or any other project.

David of South Gastonia, NC 28052

We had a very good experience with everyone we interacted with at Trugard. The Customer Service and follow-up is extraordinary – something you don’t find very often.

Patricia of York, NC 29745

Very professional. Project manager kept us informed daily of the progress made and work schedule. He actually made some recommendations to the original proposal to improve the overall finished project.

Bob of Spring Valley, NC 29730
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“Best experience ever! Most professional construction company in the Charlotte area, from sales to production. Organized, on time, friendly, clean and they do what they said they would do!”

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“TruGuard was on top of things and kept me informed throughout the process. Every individual I worked with was knowledgeable and informative. It was a GREAT experience.”

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131 Matthews Station St Suite 2A
Matthews, NC 28105
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