TruGuard Reviews and Ratings

Check out reviews and comments from our past customers.

Average Customer Ratingsout of 36 Total Reviews

Our Installation Crew
Sales Process
Our Service Work
Our Service Person's Diagnosis
Our Service Person
Our Overall Service

We received excellent service start to finish. I would highly recommend Trugard to neighbors and friends. Trugard employees are top notch-Tyler O'Bryan and Darryl Rodgers are professional, attentive and detail oriented. It was truly a pleasure working with both of them.

Salisbury, NC 28144

Very good initial installation.Cleanup after project could have been a bit better, but with the amount of work done, I expected some detail work by my part at end.Overall very prompt, and informative on progress, and was quick to answer and questions. Would recommend for exterior renovation or repairs. My project was a covered porch with some major structural repair, railing replacement and siding/ boxing install.

Salisbury 28145

experienced, expert and approached the problem with innovation instead of just dogmatically. The problem was not purely textbook, so required finesse to fix it.

New London, NC 28127

Very satisfied, professional from beginning to end. From Tyler in sales Travis project manager and Raul and his team could not have been more pleased!

Moorseville, NC 28115

We are very please with our experience! Everything Chris Gerbino indicated would happen with the sale presentation, measurement, coordination, installation and completion happened. There were no surprises or delays. The installation crew of Toni and Danny were excellent; there attention to the details was appreciated! Our windows look excellent, work wonderfully and our neighbors commented on how beautiful they look! The coordinator for the installation, Mr. Travis Beaudry, could not have been better; he was nearly always present, kept us fully informed of progress and insured the job was on scheduled and completed professionally! THANK YOU !!

Huntersville, NC 28070

Very thorough and professional.

Huntersville, NC 28078

Just had TruGuard replace all of our windows and our gutter system and they were EXCELLENT! By far the best construction group we have ever worked with and HIGHLY recommend them for projects around your home!!!!! Christian Moon ,Travis Beaudry, and Brian Pedrin made this an extremely positive experience and would have them back again to do projects in the future....

Mt Holly, NC 28120

Truguard did a great job on our project. James and the crew members kept us informed each step through the process. The were careful of our surroundings and die everything they could to protect flowers, bushes, trees, etc.

Old Farm, NC 28226

Dealing with TruGuard has been a pleasurable experience overall. We had the exterior of our home painted, new windows and gutters installed. They were slightly higher than the other estimates we considered, but we believed that trying to coordinate everything and dealing with varied subcontractors would cause us a major headache. Not so with TruGuard. Everything was coordinated well and the work done on schedule. If we had any concerns, they were addressed promptly. I'd definitely recommend TruGuard.

Wildwoods, NC 28227

Very professional. Did great work. We're in time. Owned their commitments and exceeded expectations. Very pleased.

Marlwood, NC 28227

Overall, I'm very happy with the installation of the windows. I like the windows very much; they seem to be of good quality.

Charlotte, NC 28205

Very happy with the service. Everyone was courteous and worked hard to get the job done. No complaints.

Charlotte, NC 28201

Overall a great experience. Both Chris (sales) and Travis (project coordinator) were wonderful. Only suggestion I have is to have your crews put on boot covers. The was a fair amount of dirt tracked in over the course of the project.

Woodford Green, NC 28214

The sales and estimator department are very professional and do a very good job. TruGuard is not the least expensive but their quality is worth it. The work crews and supervisors are very good also. They call the day before and let you know their schedule an send you an email at the end of the day summing up the days progress. Overall it is a quality company that I plan to use again.

Charlotte, NC 28214

TruGuard was quick to respond to my request and ready to meet in person. John met with me and quickly provided an estimate for gutter guards and roof repair. Jason and his crew did the installation. I plan on working with this company again and definitely recommend them.

Charlotte, NC 28227
Charlotte, NC 28269

We chose TruGuard due to very good reviews, the window product they offered and competitive pricing.

Charlotte, NC 28217

Outstanding experience for us. Our project was delivered on time and on budget. Communication was daily and Travis would visit the site multiple times each day to check in on the progress and with me to confirm status and if there were any items that needed to be addressed specifically. The service and quality was excellent. Team was proactive and professional. Trugard delivered what they promised and they process efficient, and the end result a delight. Thank you to John Hamilton, Travis Beaudry, Eddie and team!

Charlotte, NC 28105

Rickey, Marvin, and Miguel were great.

Matthews, NC 28105
TruGuard Average: 5 out of 5
Total Reviews: 36

our service area

We serve the following areas

North CarolinaSouth Carolina Our Locations:

131 Matthews Station St Suite 2A
Matthews, NC 28105