TruGuard Q&A

There is no manufacturer requirement as far as temperature is concerned. Due to North Carolina and South Carolina’s mild climate, we’re able to install roofing materials throughout the year.
We are an Owens Corning Platinum Preferred Contractor, which means we went through a rigorous screening and training process. Owens Corning is one of the best manufacturers and trusts TruGuard to provide a properly installed product with great customer service.
TruGuard will protect your siding, windows, doorways, porches, decks, patios, and surrounding grounds and shrubbery with tarps and/or plywood. Due to a large amount of debris being removed, if there is a particular tree or bush that you wish to protect, please note it under “special requests” prior to the start of your project.
TruGuard may require the full use of your driveway during the course of your roofing project. We’ll also need access to an external electrical power source.
TruGuard will remove and/or replace antennas, cables, satellite dishes, cupolas and any other electronic devices to continue the scope of work contracted. We remove and reset your satellite dish and attempt to aim it in the proper direction; however, you might need to have your satellite provider recalibrate your dish.
We replace all felt paper, shingles, pipe boots, necessary flashing, and ridge vent systems. We also include ice and water shield around all valleys, pipe boots, dormers, and chimneys. The ice and water shield is a waterproof underlayment that keeps the most common leaking areas dry and free from ice.

“Best experience ever! Most professional construction company in the Charlotte area, from sales to production. Organized, on time, friendly, clean and they do what they said they would do!”

We Have a Carefully Honed Process
Ensuring Exceptional Results for Each and Every Customer
Including You!
Learn More
Save on Your Project

With $250 Off
Any Remodel Totaling $5,000 or More
Get This Deal
Elite Customer Service - TruGuard

“TruGuard was on top of things and kept me informed throughout the process. Every individual I worked with was knowledgeable and informative. It was a GREAT experience.”

Learn More
131 Matthews Station St Suite 2A
Matthews, NC 28105
View in maps